Francis Health LLC

Website Privacy Policy

Effective Date: December 19, 2025

Purpose of This Policy

Francis Health LLC (“Francis Health,” “we,” “us,” or “our”) is committed to protecting your privacy. This Website Privacy Policy explains how information is collected, used, and protected when you visit www.francishealth.net.

This policy applies only to website use and does not govern the use or disclosure of Protected Health Information (PHI), which is addressed separately in our Notice of Privacy Practices.

No Collection of Protected Health Information (PHI)

This website is not designed to collect, transmit, or store Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

Please do not submit any medical, health, or insurance information through this website, including through contact forms, emails, or message fields.

Health-related information should only be submitted through our secure patient portal or HIPAA-compliant systems provided by Francis Health.

Information We May Collect

1. Information You Voluntarily Provide

We may collect limited non-clinical information, such as:

Name
Email address
Phone number
General inquiry details (non-medical)

This information is used solely to respond to administrative or general inquiries and is not added to any medical record.

2. Automatically Collected Website Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited and time spent on the site

This information is aggregated and non-identifiable and is used to improve website performance and user experience.

Cookies and Analytics

Francis Health may use basic cookies or analytics tools to understand website traffic and usage patterns.

We do not:

Track users for behavioral advertising
Use tracking pixels that collect health-related data
Share website data for marketing based on health interests

You may disable cookies through your browser settings.

How We Use Website Information

Respond to general inquiries
Improve website content and usability
Maintain website security and performance

We do not sell, rent, or trade website visitor information.

Disclosure of Website Information

We may share non-clinical website information only:

With service providers who assist in website operations and are contractually obligated to protect data
When required by law or legal process
To protect the rights, safety, or security of Francis Health or others

No PHI is disclosed through this website.

Website Security

Secure hosting
SSL (HTTPS) encryption
Limited access controls

However, no internet transmission is completely secure. Use of this website is at your own discretion.

External Links

This website may contain links to third-party websites. Francis Health is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

Children’s Privacy

This website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Relationship to HIPAA Notice of Privacy Practices

If you are a patient of Francis Health, your health information is governed by our Notice of Privacy Practices, which describes:

How PHI is used and disclosed
Your rights under HIPAA
How to file a privacy complaint

This Website Privacy Policy applies only to website interactions.

Changes to This Policy

We may update this Website Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

For questions about this Website Privacy Policy, contact us through the Contact Us page.

For questions regarding your health information or privacy rights, please use our secure patient portal.